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Frequently Asked Questions 

The Magic Behind Our Services

Have questions? We’ve got answers! At The Wash Wizards, we believe in transparency and making your experience magical from start to finish. Browse our frequently asked questions below to learn more about our bin cleaning process, scheduling, pricing, and what sets us apart.

  • 🧼 What does The Wash Wizards do?
    We provide professional curbside trash and recycling bin cleaning services. Using high-pressure hot water and eco-friendly solutions, we sanitize and deodorize your bins—removing dirt, bacteria, and foul odors for good. In addition to bin cleaning, The Wash Wizards provides full-service power washing for driveways, sidewalks, patios, decks, siding, fences, and other outdoor surfaces. Our technicians are trained to safely remove dirt, mold, mildew, and stains, restoring the beauty of your property from the ground up..
  • 🧙‍♂️ What makes The Wash Wizards different?
    We’re a local business focused on service, safety, and sustainability. Our magical touch means you’ll never have to dread opening your bin again!
  • 💲 Are there discounts for neighborhoods or referrals?
    Yes! We offer group discounts when 5 or more homes book on the same street, and referral rewards when you share the magic of clean bins with friends. Contact us for details!
  • 💳 How do I pay?
    We accept all major credit/debit cards and offer secure online payment at checkout. Recurring plans are automatically billed on a monthly or quarterly basis.
  • 💦 Do you offer any other services?
    Our core focus is bin cleaning, but we also offer residential power washing for driveways, patios, siding, and more. Ask us for a custom quote!
  • 🔁 How often should I get my bins cleaned?
    For best results, we recommend monthly or quarterly service. Regular cleanings keep odors, germs, and pest problems under control—especially in warmer months.
  • ♻️ Is the cleaning process eco-friendly?
    Absolutely! We use biodegradable cleaning agents and reclaim wastewater to prevent runoff and protect the environment. Our system uses high-pressure hot water, not harsh chemicals.
  • 🚫 What if my bins are full or inaccessible?
    If your bins are full, locked, or not curbside, our technician will not be able to perform the cleaning. Missed services due to accessibility issues may still be charged.
  • 📍 What areas do you service?
    We currently serve Hampden & Hartford County If you're unsure whether you're in our service zone, contact us and we’ll be happy to confirm!
  • 📅 How do I schedule a cleaning?
    It’s easy! Just visit our Pricing Plans to choose your service package and set up your account and We'll handle the rest—like magic.
  • 🗑️ Do my bins need to be empty?
    Yes, bins must be completely empty on the scheduled cleaning day. We recommend scheduling your service for the same day or the day after as your trash pickup to ensure bins are ready.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Billing & Pricing

Choose the Perfect Plan for Your Budget!

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Accepted Payment Methods

The Wash Wizards, LLC offers transparent billing and competitive pricing for all our services. Our goal is to provide quality exterior cleaning at a fair price, ensuring your complete satisfaction with the results. We accept various payment methods to make the process convenient for you.

Cancellation Policy

We understand that plans can change, so we offer a flexible cancellation policy. If you need to reschedule or cancel your service, just let us know within a reasonable time frame, and we will accommodate your request with no hassle.

Satisfaction Guarantee

At The Wash Wizards, your satisfaction is our top priority. We stand behind the quality of our work, and if for any reason you're not completely satisfied with the results, we'll make it right. Your happiness with our service is our commitment.

THE WASH WIZARDS 

Magically Clean Bins & Surfaces—Right at Your Curb

At The Wash Wizards, we specialize in transforming dirty, smelly bins and grimy outdoor surfaces into sparkling clean, sanitized spaces.

Serving Hampden county, Hartford county

 and surrounding areas. Our eco-friendly services ensure your home remains fresh, hygienic, and inviting.

Locations 

 Suffield, Ct 06078

 Westfield, Ma 01085

1-860-500-3311
Operating Hours

Mon - Fri: 7am - 7pm
​​Saturday: 7am - 3pm
​Sunday: 7am - 3pm

The Wash Wizards operating Season 

Begins In April and ends in November

© 2025 by The Wash Wizards 

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